We absolutely love our clients. We also love being able to help.
Here are some of the questions we get asked most often.
Are you a store – can I just walk in?
No, unfortunately you do need to make an appointment. Alternatively you can order via telephone and email and collect the next day.
Can I pay by card?
We only work with cash or EFT for now. Please let us know if you will be paying with cash or via EFT so we can invoice you before you arrive to collect.
Do you do printing?
No, however we can recommend some companies that do.
Do you do custom orders/manufacture?
No, we only sell fabrics to the public. We make a small range sold via agents (not to the public) to stores/boutiques. You can find out more about this on www.hotpursuit.co.za
Can I print on nylon ?
Yes, but requires specialized printer.
Can I mix nylon and poly?
You can, but it is best to use polyester spandex colours when using white as the colours are less likely to run.
What is your minimum order quantity?
No big wholesale numbers here folks, just 1m per item/fabric type is the minimum.
Can I get a bulk discount?
Over 500m is a bulk order for us. If you are thinking of a big order, please contact our offices to discuss.
Are your fabrics UV resistant?
Yes, all our Hung-Yen fabric is certified as UPF 50+
Are your fabrics chlorine resistant?
Our Hung Yen fabrics are chlorine resistant thanks to the presence of Creora highclo by Hyosung.
How many meters in a kg of rubber?
8mm= ±170m / 16mm= ±85m / 6mm= ±220m
Can I reserve fabric and for how long?
We don’t reserve fabric unfortunately. Payment of your invoice secures your invoice. Fabric is strictly COD and once invoiced out, payment is due immediately.
How long does it take for the fabric to get here if you are out of stock?
Shipment can take anywhere between 6 weeks and 3 months – so plan your orders ahead of time.
Can you get me a specific colour and how much do I need to order of it?
If you would like a Hung-Yen fabric colour that we don’t carry, we can assist by including it in our next shipment. You need to order one 70m roll and that’s it, we’ll take care of the rest. However, this is subject to when we are placing an order ourselves. So you need to plan far ahead for this. For more information, please call our offices.
How often do you get prints in?
We update the website monthly with new print fabric releases.